The Household Operating Manual Audit
Ten things that should not live in someone’s head. Score each item from 0 to 3 to see whether the household is running from a documented operating manual or from memory.
| Score | Meaning |
|---|---|
| 0 | Undocumented |
| 1 | Partially documented |
| 2 | Documented but hard to find |
| 3 | Documented, current, and easy to use |
Checklist
- Principal preferences
- Vendor contacts and backup vendors
- Emergency shutoffs and protocols
- Staff responsibilities and escalation paths
- Property maintenance schedules
- Guest arrival standards
- Travel prep and return-home routines
- Pantry, supplies, and inventory standards
- Recurring decisions and open loops
- New staff onboarding instructions
Interpretation
0-10: running on memory. 11-20: partial documentation, high handoff risk. 21-26: foundation exists but needs ownership. 27-30: real operating layer; maintain it.
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